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Knowledge Transfer and Multigenerational Workforce

How a multigenerational workforce of engineers pinpointed a collaboration opportunity using Organization Network Analysis.

Organizational Effectiveness Consultants


A manufacturing company started an initiative to develop a culture of better collaboration among its engineers. The team included a broad range of all four generations of employees in one workplace, including Traditionalists, Boomers, Gen Xers, and Millennials.


Seity Insight conducted an Organization Network Analysis (ONA) to look at the engineering employees’ inner workings. After meeting with the manufacturer’s executives to define questions, employees were asked to spend an average of 15 minutes answering the online questions.


The specific data and mapping results showed that the manufacturer must find ways to involve the groups with one another and improve collaboration. So, they are currently developing a knowledge-transfer program.

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